Senior Marketing Director at Inteliquent (Neutral Tandem)
2005 - 2012
o Led the development of a new product which represented over 30% of the company's $268M in annual revenue
o Developed and launched a series of new products; deliverables include business case, sales presentations, contracts, pricing, target customers, and communications plans
o Worked closely with executive team on the company's IPO and M&A team on $95M acquisition of Tinet
o Led an executive team through an examination of the company's strategy which led to rebranding the company's name; Managed all aspects of executing the brand
o Developed a digital marketing plan and managed all brand assets including a new website, brochures, ads, videos, presentations, and white papers
o Created lists of prioritized leads for Sales to target; yielded a customer that generated 10% of total revenues
o Managed marketing communications including public relations, event management, and employee communications
Director, Segment Marketing at Level 3 Communications
2004 - 2005
o Developed customer segment profiles through extensive market research which included decision making dynamics, key product attributes, and propensity to adopt new technology
o Resulted in a three year, $200M plan based on partners' abilities to meet customer needs
o Maximized margins on a mature IP product by profiling customer base and cost structure to harvest the product into a profitable $100M business
VP of Product Management and Marketing at Focal / Broadwing
1998 - 2004
Led a cross-functional marketing team to support a 300+ national sales organization with over $320M in annual revenue. Oversaw all aspects of product positioning and messaging for entire portfolio of voice and data services and oversaw pricing to win new business. Developed and implemented all new product launches and promotions to drive revenues.
Highlights:
o Developed a series of advanced products for VoIP service providers which generated over $20M in revenue
o Generated $10M in incremental revenue by leading pricing structure modification project
o Doubled the take rate on a bundled offering and used a data mining campaign to grow product units by 50%
o Created a enterprise referral database with vertical marketing packages detailing industry challenges and solutions
o Led several voice and data product development initiatives which helped the sales channel double its revenues
Product Manager, Local at MCI
1997 - 1998
o Created strategic bundle of Local and LD services to enhance competitive positioning
o Managed a $3M capital project to automate the creation, enrollment and eligibility validation for promotions
o Generated $4M in net income by implementing pricing initiative and reducing development windows by 50%
Wireless Sales Manager at MCI
1996 - 1997
o Achieved 130% of FY 1996 sales quota and 160% of FY 1997 sales quota; working with 200 reps across five states
o Created numerous sales tools and made presentations to enterprise clients to generate wireless revenue
o Hired, trained and managed overlay sales staff to close wireless sales opportunities in the Southeast
Product Manager, Long Distance at MCI
1994 - 1996
o Generated over $500M in wholesale contracts by developing a complex, software-based routing product for switchless LD
o Responsible for product development, presentations, pricing and training for over 300 sales/support staff
o Secured $2M in capital and managed vendors to meet product functionality and timely delivery requirements
o Created product reference guide, including market overview, target market, pricing and sales presentations
Manager, Technical Support at MCI
1991 - 1993
o Managed a technical team supporting software-driven products to resolve complex, third-level network service outages [Products were VNET/Vision for Fortune 5000 clients]
Sales Manager at Cellular One
1988 - 1991
o Created and managed a new sales division that reduced customer acquisition costs by 25% and sales cycles by 67%
o Marketed cellular phones and service to corporations and placed in top third of all Corporate Sales Representatives
o Managed team that qualified 150,000 leads per year and improved lead closure rates by up to 60%
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